Terms of service
Terms & Conditions
By accessing and using the Helzaro website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
Product Information
We make every reasonable effort to ensure that product descriptions, images, fabric details, size information, prices, and other information displayed on our website are accurate and up to date.
Slight variations in color and appearance may occur due to photography, lighting conditions, or individual screen settings.
Sizing and fit may vary between styles. Please review the product description and any available size guide before purchasing.
Orders
After placing an order, you will receive an order confirmation email containing your order details.
Please note that receiving an order confirmation does not always guarantee acceptance of the order.
Helzaro reserves the right to cancel or refuse an order where permitted by applicable law, including in the following circumstances:
- Incorrect product or pricing information
- Payment authorization issues
- Suspected fraudulent activity
- Product availability or inventory shortages
- Incorrect or incomplete shipping information
If we cancel an order after payment has been processed, we will notify you and refund the amount paid for the cancelled items, including any applicable shipping charges.
Payment
All orders must be paid in full before they can be processed and shipped.
We accept the payment methods displayed during checkout.
Customers are responsible for providing accurate billing and payment information.
Payment transactions are processed through third-party payment providers. Helzaro does not directly store complete payment card information.
Shipping, Returns & Refunds
Please refer to our Shipping Policy for information about order processing, estimated delivery times, shipping charges, and tracking.
For return eligibility, exchanges, and refund procedures, please refer to our Return & Refund Policy.
These policies do not limit any rights you may have under applicable consumer protection laws.
Intellectual Property
Content available on the Helzaro website—including product images, photographs, text, graphics, website design, logos, icons, videos, and branding materials—is owned by Helzaro or its respective rights holders.
Third-party brand names, trademarks, and logos remain the property of their respective owners. Their appearance on our website does not, by itself, imply an official affiliation or endorsement.
Except where permitted by law, website content may not be copied, reproduced, distributed, modified, published, or used for commercial purposes without permission from the relevant rights holder.
Website Use
You agree not to use this website for any unlawful or unauthorized purpose.
You must not attempt to interfere with the operation, security, functionality, or integrity of the website.
You must provide accurate information when placing an order or contacting our customer support team.
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms & Conditions have been violated, subject to applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Helzaro will not be liable for indirect, incidental, or consequential losses resulting from the use of this website or products purchased through it.
Nothing in these Terms & Conditions excludes or limits any liability or consumer rights that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms & Conditions to reflect changes to our business practices, website, services, or legal requirements.
Updated versions will be published on this page. Unless otherwise required by law or agreed with you, changes will apply prospectively and will not alter the terms governing orders already accepted.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact the Helzaro customer support team.
Email:
gagedlyu1@outlook.com